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Order Information

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Informaciones de pedido

This page includes information for foreign customers who want to place a purchase order with us. Please keep in mind that communication language via email may be German or English only.

General Informationen - Understanding our Prices

• All prices are given in EUROs
• Customers from Germany (office location) have to add 19% VAT (Mehrwertsteuer)
• Shipping costs are not included with the given prices. For more on shipping costs see below.
• With all products three months of free technical support (in German or English language) is included.
• As long as the Euro is as strong against the US dollar, we are happy to sell Visual Objects and Clipper at the given special prices. Our standard prices will be effective again as soon as the USD/Euro exchange rate changes and the USD will become more expensive for us. Reestablishing standard prices will be announced here at least 14 days in advance.

Mehr wichtige Info
Lieferbedingungen | Widerrufsrecht | Wie bestellen? | Preise |

Shipping Costs - Int'l Shipment

German freight (Delivery inside Germany only) via DHL is 8.50€

We ship to any European country!
Our international customers are located in the following countries:

France	Great Britain	Italy	Croatia	Liechtenst.	Lithuania	Luxembourg	Macedonia
Netherlands	Austria	Poland	Sweden	Switzerland	Slovenia	Spain	Hungary

Flags courtesy of www.theodora.com/flags.

And if your country is not yet listed, we are happy to ship to you as well. We ship to any European country (and beyond).

International freight is based on DHL or Euro Express pricing. Package weight is less than 0.5 kg. You can preview your costs in the DHL postage calculator at www.dhl.de. For most EC countries the costs will be 17.50€

NOTE: For shipping to EC countries we need your VAT ID. If you don't have any yet, please contact your local authorities

Order Processing

You will get a pro-forma invoice in PDF format including information for money transfer. Once the amount due is visible on our bank account we will ship to you. If you have any further questions don't hesitate to ask via email.

 

More important information :
General Order Information | Widerrufsrecht | How to order | Prices |

Widerrufsrecht:

Wir weisen darauf hin, dass Sie das Recht haben, Ihre Bestellung innerhalb von zwei Wochen nach Bestellaufgabe zu widerrufen.

Ein Widerruf nach Warenerhalt ist jedoch nicht möglich. Wenn nicht geöffnete Warensendung zurückgesandt werden soll, setzen Sie sich bitte vorher mit uns in Verbindung.

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Allg. Bestellinfo | Lieferbedingungen | Wie bestellen? |

Wie bestellen?

• per Email

Schicken Sie einfach eine E-Mail an vosales (at) visualobjects.de
• per Fax

Schicken Sie ein Fax an Dieter Crispien Software-Entwicklung, München, 089/5434 99 83
• per Post

Die Bestellanschrift finden Sie hier
• telefonisch

Beachten Sie, dass wir telefonischen Bestellungen immer eine Bestätigung per E-Mail oder Fax benötigen

Beachten Sie bitte, dass für alle Upgrade-Bestellungen eine gültige Seriennummer der Version nötig ist, von der Sie aufsteigen wollen!

Mehr wichtige Info
Allg. Bestellinfo | Lieferbedingungen | Widerrufsrecht |

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